Johnson & Johnson Innovative Medicine operates a large multimedia production division responsible for internal video and digital projects spanning product launches, training, and label updates. The group supports both the Innovative Medicine and MedTech units, ensuring teams worldwide have the visual tools and compliant documentation needed to support clinical, commercial, and operational functions.

Within this framework, Operations Manager Holly Stein helps coordinate production activities and manage financial and compliance workflows across a dynamic contractor network.

“We’ve had as many as almost 200 contractors working across the world for us,” Stein says. “So compliance is really critical because the FDA monitors that.”

Her team tracks production expenses, manages chargebacks, and ensures every contributor — whether a W-2 or 1099 worker — meets strict compliance training requirements before performing work. The scale of contingent workforce operations requires administrative precision and legal accountability that can withstand regulatory scrutiny.

Managing global compliance and contractor volume

Producing content for a Fortune 500 enterprise introduces both operational and procedural constraints.

“J&J is a Fortune 500 company, so they’re actually very restrictive,” Stein explains. “It would be impossible to onboard individual studios and individual set-building companies and directors one by one.”

Each project involves multiple third parties — from studio vendors and freelancers to large-scale set builders — and each must be insured, approved, and compliant with J&J procurement policies. Prior to Maslow Media Group’s involvement, onboarding independent vendors created friction. The administrative lift consumed bandwidth from operations, finance, and compliance teams, often delaying project start dates.

Maintaining both production speed and regulatory compliance required a partner like Maslow that is capable of absorbing onboarding, insurance, and workforce compliance obligations without introducing risk. Stein describes this as a necessity, not an option.

“We really do rely on their production insurance for our location work and their configuration with the crew and all of the types of crewing that they’re able to provide,” she notes.

Building a scalable EOR and crewing framework

Maslow’s Employer of Record model provided J&J with a unified, compliant, and scalable framework for managing contingent workforce operations.

“It was super helpful to have them be our production company of record,” Stein adds.

Through a master services agreement (MSA), J&J consolidated vendor processing under one insured structure. This eliminated the need for repetitive vendor onboarding while maintaining audit-ready documentation.

“We have a blanket PO or like a master services agreement basically with Maslow so that when we discover studios or independent contractors or entities, we can process them through Maslow under the coverage of that master services agreement,” Stein explains.

This structure ensures production continuity even for time-sensitive or high-cost engagements.

“Maslow’s implementation process is pretty quick,” she says. “They’ll even do deposits for us if we meet a set construction person, freelancer, 1099, etc., who requires money upfront to start building the set.”

Maslow’s framework also accommodates J&J’s creative workflows. Producers retain the flexibility to select preferred vendors or local production resources.

“Our executive producer and the producers had some regional production team members that they really like,” Stein notes. “So they were able to introduce them to Maslow, get them in our production slate, and then go from there.”

Operational agility and end-to-end production coverage

By managing onboarding, payroll, and insurance under one EOR umbrella, J&J’s multimedia division significantly reduced administrative burden while maintaining operational speed.

“It helps keep us very nimble, and we keep production moving forward,” Stein adds.

With Maslow’s EOR infrastructure, J&J gained:

• Streamlined onboarding and contracting for both W-2 and 1099 talent
• Immediate insurance coverage for domestic and international productions
• Faster deposit and payment cycles, allowing large-scale set builds and vendor engagements to begin quickly
• Regulatory continuity, meeting procurement, finance, and compliance standards required by a Fortune 500 enterprise

Stein also credits Maslow with evolving alongside J&J’s needs.

“They’ve offered improved reporting for us,” she says. “They do really try to understand what our challenges are and what our reporting needs are so that they’re in front of that, trying to provide the best possible scenario for us.”

This adaptability proved essential as productions became more distributed. Weekly coordination meetings between J&J and Maslow ensure proactive communication and fast resolution of operational issues.

“We meet with them once a week,” Stein explains. “We have a client services representative, and then they have an account representative. So we’ve got multiple people that we can call upon if we have a question.”

Why Fortune 500 companies trust Maslow

For large-scale creative operations, flexibility is not synonymous with risk tolerance. It depends on the workforce compliance infrastructure. Maslow’s Employer of Record model enables J&J’s creative teams to remain compliant, insured, and audit-ready while meeting fast-paced production schedules across multiple regions.

“There are services that will provide payroll, but they don’t also provide the production insurance certificates, the production-of-record service that you get with Maslow,” Stein emphasizes. “That is very unique.”

She also acknowledges the significance of Maslow’s role in simplifying enterprise procurement.

“To be able to meet the compliance requirements of a Fortune 500 company is of great importance, and it’s not easy,” Stein adds. “Maslow goes a long way in making that happen.”

For Stein’s team, the value lies in continuity. Maslow allows J&J to scale projects, onboard global contractors, and maintain compliance without administrative lag.

“We can onboard W-2s or 1099s within a couple of days,” she notes. “If we have a production in the works, we can get our resources together and get those resolved upfront very quickly.”